During opening, which item should be prioritized to ensure a smooth start?

• A. Check emails for promotions.
• B. Open registers and verify the cash drawer is ready.
• C. Stock the backroom exclusively.
• D. Ensure store lighting is on.

Answer: (B)

Getting the day off to a smooth start means making the front end ready to process sales right away. Opening the registers and confirming the cash drawer is ready provides an immediate, reliable way to ring up customers, maintain accurate starting cash, and prevent early-day delays. Without ready cash handling, you can’t efficiently serve shoppers as soon as they arrive, which sets a poor tone for the opening shift.

Other tasks may be important, like checking emails for promotions, stocking the backroom, or turning on the lights, but they don’t enable the core function of starting sales. They can be addressed once the front end is live and the checkout process is functioning.